Check the new door handle to see if it is working without closing the door.
Exterior door handle not working.
Take the handles knobs off of the door.
This can be in the form of the door not closing the door knob not working or the lock not engaging the strike plate.
Hopefully this is a long term fix.
After the house settles the door has been used thousands of times or the hinges are just giving out the door knob latch can begin to have problems.
Any questions just ask.
If the bolt moves but not enough to allow the door to open the mechanism probably needs lubrication.
Improperly functioning new door handles have either been installed incorrectly are not the proper fit for your needs or point to the fact that the door handle was not the issue.
Call a locksmith background.
Remove the handles including the thru spindle.
Often a malfunctioning latch assembly or lock mechanism causes the problem.
Close the door and test the door handle again.
Look for the set screw on neck of the knob between the handle and door.
Joined oct 16 2015 26 posts.
If the latch retracts then the handles are not secured to the thru spindle properly.
If you have a key that won t work in the lock please see how to repair keyed door locks.
4 close the door and try just the external handle.
Exterior driver side door handle not working.
5 grease the exterior handle s inside components with white grease spray.
3 while opening the door with the internal handle pull out the external handle and the working parts should latch on.
You will need to address that connection.
See if this retracts the handle.
Use a tool a flathead screwdriver will work to twist within the gap the thru spindle inserts into.
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Here we look at repairs for locksets and knobs.